To get started, please provide your model & serial number so we can confirm your TV is affected by this recall.
Once your TV has been verified, additional information will be requested to complete the submission process.
For easy access to your TV's information, press the mute button
on the original LG-supplied remote
3-5 times rapidly until you see the model name & serial number of your TV.
Note: Common mistypes for TV serial number
- “O” and zero “0” are commonly swapped
- “S” and five “5” are commonly swapped
- One “1” “I” “L” or “J” are often switched
Thank you for contacting LG about the recall for your TV stands.
Please click the link below to submit your request for new stands with improved stability.
If you do not want new stands, please also follow the below submission process so that we can remove you from the pop-up notifications.
Note: Your E-Mail address will only be used for communications related to this support request, and will not be used for marketing or sales communications from LG.
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